We Only ship within the USA.
We offer Free FedEx
shipping for all orders above $ 200.00 orders below $200.00 are charged a
flat fee of $15.00 all over the USA. Orders takes two to three
business days to receive. Orders are shipped the same day, if received
before 5:00 P.M. eastern time on a business day. We also
ship overnight or next business day FedEx for a flat fee of $35.00 per
order. A tracking email is sent to all orders, late evening, when the
orders are shipped. You may also check the status of your order online
on our site at ORDER STATUS
by providing your order number, email address and zip code. Please note
that a P.O. box number address is okay for your billing address, but we
will not ship to P.O. box address, we require a street address for all
our shipments and an adult person taking delivery has to sign for the package.
You may place your order at our secure Web store starting at the
Storefront
What type of boxes are used for shipping the Jewelry? How is the Jewelry Packaged?
All Jewelry is cleaned, and checked for imperfections, before being placed in good quality Jewelry boxes, wrapped in bubble wrap, and then made ready for shipping, an invoice with details of the Jewelry is enclosed in each package, utmost care is taken to see that the jewelry does not get damaged, an image showing a few examples of the type of jewelry boxes is given here Jewelry Boxes are Red, maroon or brown on the outside with all white inside.
Site
security:
Yes, our
site is secure for online ordering, we do have 128 bit encryption
for all transactions, all customer payment data is deleted from the
servers as soon as we retrieve the orders, to see the certificate issued
to us by Geo trust you may click on the graphic.
If you need instructions on how to place the order, they are given
below:
To order
is very simple, for every item displayed, there is a 'Add to Basket'
button, click on the button and the item will be added to your basket,
and you will be taken to the next page, where you get two options, to
continue shopping or pay and check out, if you wish to purchase more
items, you should continue shopping and adding items to your basket.
When you are done shopping, you may continue to pay and check out. You
can checkout through Gold palace checkout or you may use
Google checkout
if you wish to use our checkout you must click on 'Please
let me order now', the next page will display the order forms, fill
the forms and click on the 'Continue' button on the next page displayed,
choose your payment option MasterCard, Visa or American Express
and again click on 'Continue' button which will take you to the final
page where you will fill in your name as it is displayed on your Credit
card and the expiration date and click on 'Continue' this is the final
page, your order is complete the next page will give you the
confirmation of your order.
Please note you can add or remove any items from your basket by
clicking on the ' Basket' button on the top menu at any time, from
anywhere on the website, and also can place order from anywhere on the
website by clicking on the 'Basket'
button on the top menu.
Credit
Card and Payment Information:
You may
pay by credit card on our secured server, we accept Visa, MasterCard and
American Express, your credit card is only charged when your order
is processed and ready to ship. Please note, we do not accept any other
form of payment, please do not mail us checks or money orders. As
an alternative if you wish, you may also checkout though Google
information is given below.
Google Checkout:
You may
also pay for purchases, with Google checkout, on our server, if
you choose. Google checkout is a fast and secure way to checkout your
purchases, with many online merchants, once you create an account with
them, additionally you may use almost all credit cards, further
information is given on
Google Checkout.
Can I use
a P.O. Box address as my shipping address ... ?
Sorry, we
do not ship to P.O. Box addresses, as we require each package to be
signed by the recipient of the package
Can I use
a P.O. Box address as my Billing address ... ?
Yes, you may use a P.O. Box as your billing address, if
the same address is registered with your credit card processor bank.
Do you accept phone orders, can we call in to place orders?
No, we do not accept phone orders, all orders have to be placed online, on our secure server.
Do you accept orders, to custom design or made to order, gold Jewelry?
No, we do not accept orders to make custom designed gold Jewelry.
Do you accept orders, from outside the USA to be shipped within the USA
Yes, only through Google Checkout. Please note Gold Palace Checkout, will not accept orders, placed from outside the USA or with credit cards issued outside the USA. If you wish to place an order, from outside the USA to be delivered to a shipping address within USA, then you may place your order, via Google Checkout, instead of Gold Palace Checkout, on our website, during Checkout..
Cancellation of orders:
We reserve the right to cancel any order/s, for any of
the reasons given below:
1) If we receive multiple orders for a single item,
and the item is sold out or not in stock anymore.
2) If the order information does not meet our valid
credit card security guidelines
3) If there is an error in the pricing of any item
during the posting of that item on the website.
Privacy Policy:: Given at the below location
Privacy Policy:
Gold Palace Jewelers Inc.
The items
that are listed on the web store are always in stock, we remove the
items as soon as they are sold out, if you do not see the item, it is
sold out, please look for a similar or other item in the respective
category. Each product has a Category link, which when clicked,
shows you all products that belong to that specific category.
Most of
the jewelry we sell is hand made and imported from various parts of the
world, the designs are one of a kind, and we have about 6000 to
8000 items at our physical location, the designs keep on changing, so to
reorder a particular item would take a long time, and for the same
reason we do not maintain a catalog in print, or accept custom orders,
or confirm dates, for when we would receive that item again, we
however have more than 3800 items online at our website, all of
which are in stock, ready to ship the same or next day, all items that
are sold out are removed within a few hours from the website. New
items are posted on the website everyday, you may enter the store
here If you wish to see the new items added daily in an
assorted order with the most recent at the top you may visit
here
Most of
the jewelry we sell is imported from various places around the world
including various parts of India, middle-east and far east.
The gold
items we sell are 22 karat in purity, which is 91.6 percent gold in any
metal, although the diamond jewelry is finished in 18 karat gold which
is 75.0 percent gold in any metal, there is also some precious stone
jewelry which is made in 21 karat gold purity. The lower karat is mostly
used for precious stones to maintain the hardness in metal so the stones
can be more securely held in the gold casings. For more information
regarding the Gold, Gold Jewelry and composition of Gold you may visit
here
The
jewelry made from 22 karat gold is soft enough, but will not damage or
bend when worn, please note that jewelry of any karat does not damage by
wearing it on the body, but does so by storing it unsafely, 22 karat
jewelry if stored properly can, last for years. Gold jewelry made in 22k
purity, has be worn for generations in India, China, far east, middle
east, most of Africa and many other parts of the world.
We have been selling 22kt gold jewelry for the past fifteen years as a
retail outlet and have been selling online since 1996 where our
customers, many of whom had never worn or seen 22kt gold jewelry, have
become our loyal customers, please read some of their
testimonials.
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What is the difference between 18k white gold jewelry and 22k gold
jewelry with a white finish? what are the different finishes used to
enhance the gold jewelry?
True white gold is only possible to make
in 18k gold or lower, as at least 25 percent white metal alloy would
have to be added to make the gold completely white, from its
current yellow color, which would make the gold content 75 percent or 18
karat purity. The 22kt gold hand-made jewelry you see as white, is
basically 22k gold jewelry dipped in a liquid, composed of
white metal's alloy, which may wear off, over a period of time, to show
the yellow gold, beneath the surface, the time factor may vary from a
few months to a few years, depending on the type of process used to coat
the finish and may also depend on the designing of the jewelry.
why not make the beautiful hand-made
Gold Jewelry in complete 18k white gold?
18k gold is harder than the 22k
gold, softness in the metal is required to make the very fine designs
and filigree.
why is 18k white
Gold Jewelry more
expensive than 22k Gold Jewelry
?
The 25 percent alloy required to make
the gold white is composed of expensive white metals like Platinum and
Rhodium the cost of the alloy makes the process of making the 18k white
gold more expensive and this in turn make the jewelry expensive.
What are the different finishes used
in the Gold Jewelry, and what are they?
Many different type of finishes are
used to enhance the gold jewelry, like two-tone finish, white gold
finish, enamel color, hand color, copper finish, antique finish,
oxidized finish etc. all of these are used only on the surface, like
paint or polish, underneath these finishes, it is all solid 22k gold
metal. |
