Pdf forms: The forms given below are in Adobe PDF format. Adobe Reader is required to submit this forms online, if you do not have the Adobe Acrobat reader, you may download it free here Item Return Form Item Exchange Form If you do not wish to submit online forms, you may just enclose a simple note, with your name, address and phone number, describing your exchange or return and submit it with your package for an exchange or a return, further informatioin is given at the below location Exchanges or Returns