From the moment you add an item to cart until your order arrives on your doorstep, we offer you complete peace of mind. With our advanced checkout technology safeguarding your payment details, you can focus on finding the perfect items for you while knowing your data is safe. Within one business day of submitting your order, your jewelry is hand-inspected, cleaned, boxed, and shipped in discreet, luxury packaging from our Houston, Texas office. We provide a tracking number for every order, so you can monitor the progress at any time. Note: Orders over $50 enjoy complimentary shipping to the Continental US.

Because our jewelry pieces are handmade and not mass-produced, some of our styles are only available in limited numbers. This approach allows us to give more attention and care to each individual piece. With only a limited quantity produced, our exclusive gold jewelry is highly sought after. When you see a jewelry style you love, don't hesitate to make it yours today before it's gone!

Our team is both highly experienced and driven to meet your customer service needs. You're making a significant, exciting investment. We're to help make your experience as pleasant and smooth as possible and aid you in making an informed purchasing decision. In case you have any queries or need any special arrangements, our team will go the extra mile to accommodate your needs and provide you with exceptional assistance. We offer many ways to contact us. You can reach us by:

Chat - Click the chat box in the lower right

Email - sales@goldpalace.com

Phone/SMS/Whatsapp - (281) 224-2190